FAQs
What is Internet via satellite?
Satellite Internet is a state of the art technology for accessing the broadband Internet in locations, regions and countries where terrestrial telecommunications infrastructures are limited or null, as rural and remote areas. In a city represents an alternative to the usual network in order to avoid bottlenecks due to saturation of the conventional lines and its limited bandwidth, or also as a back-up solution for critical connections as it is the only completely independent network. Its coverage is very large, exceeding ADSL or fiber/cable scope.
Do I need my landline?
No! this type of system does not need the telephone network at all. Your phone line is completely free, in fact, you dont need to hire any other service with another ISP. Forget the monthly phone fee as this broadband system works only through the satellite dish.
Can I get this service in my area?
Quantis services are available with up to 8Mbps anywhere Westen Europe, Iberian Peninsula, Balearic Islands,Canary Islands and Ceuta and Melilla. it is also available in North Africa and West Africa.
Is there a download or upload limit?
All packages Unlimited allow unlimited download. To ensure service quality and prevent it of abusive users that could damage the quality of your connection, these services are subject to dynamic control of bandwidth named FUP Fair Use Policy. All other GB packages are volume limited. No FUP is applied within the GB modalities.
Services packages denominated by GB have a limited monthly volume of associated data. If you want to consume a larger volume of data you can always order more volume by getting extra GB on demand at any time (login into your private area), as well as purchase the FREEZONE service for daily off-peak time from 23:00 to 7:00 (CET), where you can download/send all the data you want, every night without limits, whether your monthly GB are used up completely or not.
Which speeds should I get?
With the Quantis Internet services you can get up to 8Mpbs. You can adjust your speed according to your application needs. To do this, you need to choose your package: SOLO or PROFESSIONAL at up to 1 Mbps and 2 Mbps respectively, FAMILY or SOHO at up to 2 Mbps and 4Mbps, and EXPERT or SME at up to 4 Mbps download and 8 Mbps.
Analyze your requirements of Internet, and select the option that best suits your needs. Do not forget that if in the future you want to change your service, you just have to request it to us.
